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Oct 29, 2020
3 min

5 On-line Networking Tips

The virtual world is very different from the in-person networking world we are all familiar with. The well-trodden paths to getting to kn...

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Jun 9, 2014
2 min

Go for this in a conflict

Two of your team are in an argument and you’ve been called to sort them out. There are a few ways I’ve seen managers approach this comple...

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Jun 4, 2014
2 min

Choose a Resourceful State

Have you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but every...

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May 19, 2014
2 min

Deal with Conflict in One Move

Why are people so difficult? What can we do about them? There is one super concept that I want to share with you, but although the idea i...

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May 15, 2014
2 min

Managers: What to do when someone goes into a rage

We have all been there when a seemingly normal person suddenly explodes with anger, leaving everyone in the room stunned and silent. How ...

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May 8, 2014
2 min

Are You Missing This Power?

Managing people can be a mixed blessing at times. They can frustrate you, almost to the point of purposeful sabotage. Many managers and s...

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May 4, 2014
2 min

Have you got a ‘Jeremy Paxman’ on your team?

The combative and grumpy Jeremy Paxman has stepped down from Newsnight, the flagship BBC current affairs programme. His aggressive style ...

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May 2, 2014
2 min

Ethical Motivation vs Manipulation

At one end of the scale you have out-and-out bullying with ethical persuasion at the polar opposite. From the selfish manager who just us...

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Apr 27, 2014
2 min

Performance through ethical motivation

Have you ever noticed how managers manage to defeat their own purpose by getting in the way of their own team members and demoralising th...

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Apr 18, 2014
2 min

The Death of Pushy

We don’t like to be sold to, but we do love to buy. How many times has someone tried to “sell” something to someone and they are not goin...

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Apr 11, 2014
2 min

Want To Change Someone’s Behaviour?

I want to share one of the most forehead-slapping learning points that I’ve ever had when dealing with difficult behaviours. Changing som...

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Mar 31, 2014
2 min

Everyone’s In Sales Now

Sometimes, I will ask a group of participants if any of them are in sales. Very few hands will go up and most often, no one will own up t...

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Mar 23, 2014
2 min

Dig Where The Gold is

HR professionals already know the questions your team are asking themselves that go unanswered by you, their boss. The trouble is, you ar...

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Mar 4, 2014
2 min

Leading By Doing Nothing

Here are some examples: In a negotiation, y0u are not obliged to react to every offer. You can opt to say or do nothing. Your opponent ma...

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Feb 11, 2014
2 min

Valentines Special: Will You Marry Me? And Other Questions

Questions. They are powerful things, aren’t they? They can change how you feel, from sad to happy, or they can change your life, like the...

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Feb 7, 2014
2 min

Be Like Mourinio

Relationships The core of his success lies in the relationships he has with his players. He knows them intimately to the point where he k...

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Jan 26, 2014
2 min

How To Spot a Performance Dip

As an effective leader, your job is to spot the difference between a temporary blip in performance and a much more serious dip. You need ...

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Jan 3, 2014
2 min

The 4 C’S of Breaking Bad News

Breaking bad news is part of leadership. No one likes it, but it is part of the natural order of things. Bad things happen and it is up t...

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Dec 23, 2013
1 min

SMART Never Changed The World

Objective setting is a key leadership skill. We all know that. Many think they are doing it correctly and they probably are. The power of...

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Nov 19, 2013
2 min

How & Why We Get Angry: Disclaimer….

Disclaimer: Do not attempt to fight a lion or any other wild animal as a result of reading this blog. Thank you. Since the dawn of time, ...

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