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Jun 9, 2014
2 min

Go for this in a conflict

Two of your team are in an argument and you’ve been called to sort them out. There are a few ways I’ve seen managers approach this comple...

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Jun 4, 2014
2 min

Choose a Resourceful State

Have you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but every...

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May 19, 2014
2 min

Deal with Conflict in One Move

Why are people so difficult? What can we do about them? There is one super concept that I want to share with you, but although the idea i...

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