mervyn82Apr 30, 20214 minManagers: Wear Grievance as a Badge of HonourI hadn't been promoted very long, when I had cause to have a performance conversation with an employee. A colleague was running a series...
Mervyn MurrayJun 9, 20142 minGo for this in a conflictTwo of your team are in an argument and you’ve been called to sort them out. There are a few ways I’ve seen managers approach this...
Mervyn MurrayJun 4, 20142 minChoose a Resourceful StateHave you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but...
Mervyn MurrayMay 19, 20142 minDeal with Conflict in One MoveWhy are people so difficult? What can we do about them? There is one super concept that I want to share with you, but although the idea...