mervyn82Oct 29, 20203 min5 On-line Networking TipsThe virtual world is very different from the in-person networking world we are all familiar with. The well-trodden paths to getting to...
Mervyn MurrayJun 4, 20142 minChoose a Resourceful StateHave you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but...
Mervyn MurrayMay 19, 20142 minDeal with Conflict in One MoveWhy are people so difficult? What can we do about them? There is one super concept that I want to share with you, but although the idea...
Mervyn MurrayMay 15, 20142 minManagers: What to do when someone goes into a rageWe have all been there when a seemingly normal person suddenly explodes with anger, leaving everyone in the room stunned and silent. How...
Mervyn MurrayMay 2, 20142 minEthical Motivation vs ManipulationAt one end of the scale you have out-and-out bullying with ethical persuasion at the polar opposite. From the selfish manager who just...
Mervyn MurrayApr 27, 20142 minPerformance through ethical motivationHave you ever noticed how managers manage to defeat their own purpose by getting in the way of their own team members and demoralising...
Mervyn MurrayApr 18, 20142 minThe Death of PushyWe don’t like to be sold to, but we do love to buy. How many times has someone tried to “sell” something to someone and they are not...
Mervyn MurrayApr 11, 20142 minWant To Change Someone’s Behaviour?I want to share one of the most forehead-slapping learning points that I’ve ever had when dealing with difficult behaviours. Changing...
Mervyn MurrayMar 31, 20142 minEveryone’s In Sales NowSometimes, I will ask a group of participants if any of them are in sales. Very few hands will go up and most often, no one will own up...
Mervyn MurrayMar 23, 20142 minDig Where The Gold isHR professionals already know the questions your team are asking themselves that go unanswered by you, their boss. The trouble is, you...
Mervyn MurrayFeb 24, 20142 minFall into Someone’s Rhythm in 3 StepsThere are many times that we need to get work done quickly and efficiently. We often go into “tell-mode” when time is short or we are...
Mervyn MurrayFeb 18, 20142 minThe 10 Most Stupid Things You Do As A ManagerI’ve been a manager since the nineteen-frozen-solids but the lack of awareness that some managers show still surprises me. Given the lack...
Mervyn MurrayFeb 11, 20142 minValentines Special: Will You Marry Me? And Other QuestionsQuestions. They are powerful things, aren’t they? They can change how you feel, from sad to happy, or they can change your life, like the...
Mervyn MurrayFeb 7, 20142 minBe Like MourinioRelationships The core of his success lies in the relationships he has with his players. He knows them intimately to the point where he...
Mervyn MurrayFeb 2, 20143 minHow To Get Along With PeopleAre you one of those people who find social situations difficult and are secretly jealous of those who can just fit into any situation...
Mervyn MurrayJan 26, 20142 minHow To Spot a Performance DipAs an effective leader, your job is to spot the difference between a temporary blip in performance and a much more serious dip. You need...
Mervyn MurrayJan 20, 20142 minHow To Deal With LiarsEverybody lies, don’t they? From those little comments that spare someone’s blushes (white lies), to the bigger lies that can change the...
Mervyn MurrayDec 20, 20132 minHow to Deal with ComplainersMy work requires me to travel extensively and when things don’t quite go to plan, train and airline staff manage to take the anger of...
Mervyn MurrayNov 15, 20132 minThe Gift Your Team RejectsHave you ever been paid a compliment at work and then ‘batted’ it away by saying something like: “I was only doing my job.”? We are...
Mervyn MurrayOct 13, 20133 minHow to Spot a Performance DipEveryone has good days and bad days, don’t they? You know those days when everything seems to go wrong, when we say the wrong thing at...