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Oct 29, 2020
3 min

5 On-line Networking Tips

The virtual world is very different from the in-person networking world we are all familiar with. The well-trodden paths to getting to kn...

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Jun 4, 2014
2 min

Choose a Resourceful State

Have you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but every...

1 view0 comments

May 19, 2014
2 min

Deal with Conflict in One Move

Why are people so difficult? What can we do about them? There is one super concept that I want to share with you, but although the idea i...

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May 15, 2014
2 min

Managers: What to do when someone goes into a rage

We have all been there when a seemingly normal person suddenly explodes with anger, leaving everyone in the room stunned and silent. How ...

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May 2, 2014
2 min

Ethical Motivation vs Manipulation

At one end of the scale you have out-and-out bullying with ethical persuasion at the polar opposite. From the selfish manager who just us...

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Apr 27, 2014
2 min

Performance through ethical motivation

Have you ever noticed how managers manage to defeat their own purpose by getting in the way of their own team members and demoralising th...

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Apr 18, 2014
2 min

The Death of Pushy

We don’t like to be sold to, but we do love to buy. How many times has someone tried to “sell” something to someone and they are not goin...

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Apr 11, 2014
2 min

Want To Change Someone’s Behaviour?

I want to share one of the most forehead-slapping learning points that I’ve ever had when dealing with difficult behaviours. Changing som...

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Mar 31, 2014
2 min

Everyone’s In Sales Now

Sometimes, I will ask a group of participants if any of them are in sales. Very few hands will go up and most often, no one will own up t...

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Mar 23, 2014
2 min

Dig Where The Gold is

HR professionals already know the questions your team are asking themselves that go unanswered by you, their boss. The trouble is, you ar...

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Feb 24, 2014
2 min

Fall into Someone’s Rhythm in 3 Steps

There are many times that we need to get work done quickly and efficiently. We often go into “tell-mode” when time is short or we are und...

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Feb 18, 2014
2 min

The 10 Most Stupid Things You Do As A Manager

I’ve been a manager since the nineteen-frozen-solids but the lack of awareness that some managers show still surprises me. Given the lack...

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Feb 11, 2014
2 min

Valentines Special: Will You Marry Me? And Other Questions

Questions. They are powerful things, aren’t they? They can change how you feel, from sad to happy, or they can change your life, like the...

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Feb 7, 2014
2 min

Be Like Mourinio

Relationships The core of his success lies in the relationships he has with his players. He knows them intimately to the point where he k...

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Feb 2, 2014
3 min

How To Get Along With People

Are you one of those people who find social situations difficult and are secretly jealous of those who can just fit into any situation an...

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Jan 26, 2014
2 min

How To Spot a Performance Dip

As an effective leader, your job is to spot the difference between a temporary blip in performance and a much more serious dip. You need ...

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Jan 20, 2014
2 min

How To Deal With Liars

Everybody lies, don’t they? From those little comments that spare someone’s blushes (white lies), to the bigger lies that can change the ...

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Dec 20, 2013
2 min

How to Deal with Complainers

My work requires me to travel extensively and when things don’t quite go to plan, train and airline staff manage to take the anger of pas...

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Nov 15, 2013
2 min

The Gift Your Team Rejects

Have you ever been paid a compliment at work and then ‘batted’ it away by saying something like: “I was only doing my job.”? We are broug...

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Oct 13, 2013
3 min

How to Spot a Performance Dip

Everyone has good days and bad days, don’t they? You know those days when everything seems to go wrong, when we say the wrong thing at t...

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