mervyn82Apr 30, 20214 minManagers: Wear Grievance as a Badge of HonourI hadn't been promoted very long, when I had cause to have a performance conversation with an employee. A colleague was running a series...
Mervyn MurrayJun 4, 20142 minChoose a Resourceful StateHave you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but...
Mervyn MurrayMay 8, 20142 minAre You Missing This Power?Managing people can be a mixed blessing at times. They can frustrate you, almost to the point of purposeful sabotage. Many managers and...
Mervyn MurrayApr 27, 20142 minPerformance through ethical motivationHave you ever noticed how managers manage to defeat their own purpose by getting in the way of their own team members and demoralising...
Mervyn MurrayApr 18, 20142 minThe Death of PushyWe don’t like to be sold to, but we do love to buy. How many times has someone tried to “sell” something to someone and they are not...
Mervyn MurrayMar 31, 20142 minEveryone’s In Sales NowSometimes, I will ask a group of participants if any of them are in sales. Very few hands will go up and most often, no one will own up...
Mervyn MurrayMar 23, 20142 minDig Where The Gold isHR professionals already know the questions your team are asking themselves that go unanswered by you, their boss. The trouble is, you...
Mervyn MurrayMar 4, 20142 minLeading By Doing NothingHere are some examples: In a negotiation, y0u are not obliged to react to every offer. You can opt to say or do nothing. Your opponent...
Mervyn MurrayFeb 24, 20142 minFall into Someone’s Rhythm in 3 StepsThere are many times that we need to get work done quickly and efficiently. We often go into “tell-mode” when time is short or we are...
Mervyn MurrayFeb 18, 20142 minThe 10 Most Stupid Things You Do As A ManagerI’ve been a manager since the nineteen-frozen-solids but the lack of awareness that some managers show still surprises me. Given the lack...
Mervyn MurrayFeb 11, 20142 minValentines Special: Will You Marry Me? And Other QuestionsQuestions. They are powerful things, aren’t they? They can change how you feel, from sad to happy, or they can change your life, like the...
Mervyn MurrayFeb 2, 20143 minHow To Get Along With PeopleAre you one of those people who find social situations difficult and are secretly jealous of those who can just fit into any situation...
Mervyn MurrayJan 26, 20142 minHow To Spot a Performance DipAs an effective leader, your job is to spot the difference between a temporary blip in performance and a much more serious dip. You need...
Mervyn MurrayJan 20, 20142 minHow To Deal With LiarsEverybody lies, don’t they? From those little comments that spare someone’s blushes (white lies), to the bigger lies that can change the...
Mervyn MurrayDec 20, 20132 minHow to Deal with ComplainersMy work requires me to travel extensively and when things don’t quite go to plan, train and airline staff manage to take the anger of...
Mervyn MurrayDec 2, 20132 min3 Reasons Not To LeadThere is so much written about leadership, I thought it would be good to talk about not leading. There are times when we should fight the...
Mervyn MurrayNov 15, 20132 minThe Gift Your Team RejectsHave you ever been paid a compliment at work and then ‘batted’ it away by saying something like: “I was only doing my job.”? We are...
Mervyn MurrayOct 13, 20133 minHow to Spot a Performance DipEveryone has good days and bad days, don’t they? You know those days when everything seems to go wrong, when we say the wrong thing at...
Mervyn MurrayOct 9, 20132 minHow to Deal with ComplainersMy work requires me to travel extensively and when things don’t quite go to plan, train and airline staff take the anger of passengers in...
Mervyn MurrayAug 27, 20132 minLeadership Skill: FocusIf you were to get your busy managers to list the attributes that they think makes an exceptional leader, very few would list Focus as an...