• Home

  • Workshops

  • Shop

  • Blog

  • More

    NLT_logo UK.png
    0
    • All Posts
    • Change Management
    • Communication
    • conflict management
    • Customer Service
    • emotional Intelligence
    • Learning
    • Performance Management
    • Risk Management
    • Time Management
    • Human Resources
    • Leadership
    • Personal Development
    Search
    How To Deal With Liars
    Mervyn Murray
    • Jan 20, 2014
    • 2 min

    How To Deal With Liars

    Everybody lies, don’t they? From those little comments that spare someone’s blushes (white lies), to the bigger lies that can change the ...
    1 view0 comments
    The 4 C’S of Breaking Bad News
    Mervyn Murray
    • Jan 3, 2014
    • 2 min

    The 4 C’S of Breaking Bad News

    Breaking bad news is part of leadership. No one likes it, but it is part of the natural order of things. Bad things happen and it is up t...
    0 views0 comments
    SMART Never Changed The World
    Mervyn Murray
    • Dec 23, 2013
    • 1 min

    SMART Never Changed The World

    Objective setting is a key leadership skill. We all know that. Many think they are doing it correctly and they probably are. The power of...
    0 views0 comments
    How to Deal with Complainers
    Mervyn Murray
    • Dec 20, 2013
    • 2 min

    How to Deal with Complainers

    My work requires me to travel extensively and when things don’t quite go to plan, train and airline staff manage to take the anger of pas...
    1 view0 comments
    3 Reasons Not To Lead
    Mervyn Murray
    • Dec 2, 2013
    • 2 min

    3 Reasons Not To Lead

    There is so much written about leadership, I thought it would be good to talk about not leading. There are times when we should fight the...
    1 view0 comments
    How To Learn a New Skill
    Mervyn Murray
    • Nov 24, 2013
    • 2 min

    How To Learn a New Skill

    Have you ever wondered why people never learn? I mean to say that they continue to struggle with the same people and business issues and ...
    1 view0 comments
    How & Why We Get Angry: Disclaimer….
    Mervyn Murray
    • Nov 19, 2013
    • 2 min

    How & Why We Get Angry: Disclaimer….

    Disclaimer: Do not attempt to fight a lion or any other wild animal as a result of reading this blog. Thank you. Since the dawn of time, ...
    1 view0 comments
    The Gift Your Team Rejects
    Mervyn Murray
    • Nov 15, 2013
    • 2 min

    The Gift Your Team Rejects

    Have you ever been paid a compliment at work and then ‘batted’ it away by saying something like: “I was only doing my job.”? We are broug...
    1 view0 comments
    Painful Memories That Shape Our Lives
    Mervyn Murray
    • Oct 28, 2013
    • 2 min

    Painful Memories That Shape Our Lives

    This is the time of year when the world remembers those who fought and died in the two great world wars of the 20th Century. The Poppy th...
    1 view0 comments
    What’s Your Best Question?
    Mervyn Murray
    • Oct 19, 2013
    • 2 min

    What’s Your Best Question?

    As leaders we are always on the lookout for ways to empower and grow our team. One of the classic ways to do this is to ask questions rat...
    1 view0 comments
    How to Spot a Performance Dip
    Mervyn Murray
    • Oct 13, 2013
    • 3 min

    How to Spot a Performance Dip

    Everyone has good days and bad days, don’t they?  You know those days when everything seems to go wrong, when we say the wrong thing at t...
    2 views0 comments
    How to Deal with Complainers
    Mervyn Murray
    • Oct 9, 2013
    • 2 min

    How to Deal with Complainers

    My work requires me to travel extensively and when things don’t quite go to plan, train and airline staff take the anger of passengers in...
    1 view0 comments
    Beyond Hello, how are you?
    Mervyn Murray
    • Oct 2, 2013
    • 2 min

    Beyond Hello, how are you?

    The challenge for leaders today is to blend logic with emotion. This is the paradox of business and organisations today. The business of ...
    0 views0 comments
    We Are All Nairobians Now
    Mervyn Murray
    • Sep 23, 2013
    • 1 min

    We Are All Nairobians Now

    This week is different. This week I’m in Nairobi taking a group of UN officials through their leadership paces. My energy and enthusiasm ...
    0 views0 comments
    Eliminate Disciplinary Meetings
    Mervyn Murray
    • Sep 18, 2013
    • 2 min

    Eliminate Disciplinary Meetings

    People who have strayed from the proper path of acceptable performance can soak up a lot of your time and energy and you can be forgiven ...
    1 view0 comments
    Bouncebackability
    Mervyn Murray
    • Sep 10, 2013
    • 2 min

    Bouncebackability

    Congratulations to Rafa Nadal who has added the US Open tennis championships to his long list of achievements. Regular readers will know ...
    1 view0 comments
    Is Your Strategy a Dog’s Dinner?
    Mervyn Murray
    • Sep 2, 2013
    • 2 min

    Is Your Strategy a Dog’s Dinner?

    What is Good Strategy? I have run across a great book which I recommend anyone in a leadership position take the time to read: Good Str...
    1 view0 comments
    Leadership Skill: Focus
    Mervyn Murray
    • Aug 27, 2013
    • 2 min

    Leadership Skill: Focus

    If you were to get your busy managers to list the attributes that they think makes an exceptional leader, very few would list Focus as an...
    1 view0 comments
    Leadership Spotlight : Michael Angelo
    Mervyn Murray
    • Aug 19, 2013
    • 1 min

    Leadership Spotlight : Michael Angelo

    I have been on holiday this year with the family in Italy, touring Florence and Venice as well as Tuscany. In Florence, I was struck by t...
    1 view0 comments
    You Don’t Pay People to be Children
    Mervyn Murray
    • Aug 8, 2013
    • 2 min

    You Don’t Pay People to be Children

    Have you noticed that some people’s behaviour is immature at best and childish in the extreme sometimes? If you are a manager, you may ha...
    1 view0 comments
    {"items":["5f6dc737fb5b2b00177c95d6","5f6dc738fa978f00171b7e7a","5f6dc739c0561c00170dd609","5f6dc73a1786870017ddb5eb","5f6dc73b875f700017668931","5f6dc73c6393880017e1b0aa","5f6dc73d48ed0d0017be6f4c","5f6dc73f0d6f830017731a5d","5f6dc740adfffb001751fd20","5f6dc74154e3f5001704fb92","5f6dc742c4ef9f0017bd1cfe","5f6dc74366af710017151d86","5f6dc7451a21b30017f01942","5f6dc74659fe410017394596","5f6dc747ac53e6001771551a","5f6dc748a03a4e0018531c70","5f6dc749ff5547001703b6a6","5f6dc74bf18c2400179980a3","5f6dc74c70fca60017fce878","5f6dc74d39e77f0017332a9a"],"styles":{"galleryType":"Columns","groupSize":1,"showArrows":true,"cubeImages":true,"cubeType":"fill","cubeRatio":1.3333333333333333,"isVertical":true,"gallerySize":30,"collageAmount":0,"collageDensity":0,"groupTypes":"1","oneRow":false,"imageMargin":32,"galleryMargin":0,"scatter":0,"rotatingScatter":"","chooseBestGroup":true,"smartCrop":false,"hasThumbnails":false,"enableScroll":true,"isGrid":true,"isSlider":false,"isColumns":false,"isSlideshow":false,"cropOnlyFill":false,"fixedColumns":1,"enableInfiniteScroll":true,"isRTL":false,"minItemSize":50,"rotatingGroupTypes":"","rotatingCropRatios":"","columnWidths":"","gallerySliderImageRatio":1.7777777777777777,"numberOfImagesPerRow":1,"numberOfImagesPerCol":1,"groupsPerStrip":0,"borderRadius":0,"boxShadow":0,"gridStyle":1,"mobilePanorama":false,"placeGroupsLtr":true,"viewMode":"preview","thumbnailSpacings":4,"galleryThumbnailsAlignment":"bottom","isMasonry":false,"isAutoSlideshow":false,"slideshowLoop":false,"autoSlideshowInterval":4,"bottomInfoHeight":0,"titlePlacement":"SHOW_ON_THE_RIGHT","galleryTextAlign":"center","scrollSnap":false,"itemClick":"nothing","fullscreen":true,"videoPlay":"hover","scrollAnimation":"NO_EFFECT","slideAnimation":"SCROLL","scrollDirection":0,"scrollDuration":400,"overlayAnimation":"FADE_IN","arrowsPosition":0,"arrowsSize":23,"watermarkOpacity":40,"watermarkSize":40,"useWatermark":true,"watermarkDock":{"top":"auto","left":"auto","right":0,"bottom":0,"transform":"translate3d(0,0,0)"},"loadMoreAmount":"all","defaultShowInfoExpand":1,"allowLinkExpand":true,"expandInfoPosition":0,"allowFullscreenExpand":true,"fullscreenLoop":false,"galleryAlignExpand":"left","addToCartBorderWidth":1,"addToCartButtonText":"","slideshowInfoSize":200,"playButtonForAutoSlideShow":false,"allowSlideshowCounter":false,"hoveringBehaviour":"NEVER_SHOW","thumbnailSize":120,"magicLayoutSeed":1,"imageHoverAnimation":"NO_EFFECT","imagePlacementAnimation":"NO_EFFECT","calculateTextBoxWidthMode":"PERCENT","textBoxHeight":0,"textBoxWidth":200,"textBoxWidthPercent":50,"textImageSpace":10,"textBoxBorderRadius":0,"textBoxBorderWidth":0,"loadMoreButtonText":"","loadMoreButtonBorderWidth":1,"loadMoreButtonBorderRadius":0,"imageInfoType":"ATTACHED_BACKGROUND","itemBorderWidth":1,"itemBorderRadius":0,"itemEnableShadow":false,"itemShadowBlur":20,"itemShadowDirection":135,"itemShadowSize":10,"imageLoadingMode":"BLUR","expandAnimation":"NO_EFFECT","imageQuality":90,"usmToggle":false,"usm_a":0,"usm_r":0,"usm_t":0,"videoSound":false,"videoSpeed":"1","videoLoop":true,"jsonStyleParams":"","gallerySizeType":"px","gallerySizePx":940,"allowTitle":true,"allowContextMenu":true,"textsHorizontalPadding":-30,"itemBorderColor":{"value":"#CCCCCC"},"showVideoPlayButton":true,"galleryLayout":2,"targetItemSize":940,"selectedLayout":"2|bottom|1|fill|true|0|true","layoutsVersion":2,"selectedLayoutV2":2,"isSlideshowFont":false,"externalInfoHeight":0,"externalInfoWidth":0.5},"container":{"width":940,"galleryWidth":972,"galleryHeight":0,"scrollBase":0,"height":null}}
    12
    3
    45