The Building Blocks To High Performance


The Building Blocks to High-Performance

Teamwork. We all know the benefits of teamwork. But, how well does your team actually work? How do you know? What are the measures you use? Are they accurate? Here are the building blocks of a high performing team from the excellent research of Mike Woodcock:

Balanced Roles

Do you rely on one or two people to get the work completed on time and up to standards? Or does everyone contribute towards the goals of the team?

Clear and Agreed Objectives

How are targets set? Are they top-down, or bottom up? Is there a robust discussion about past performance and future goals?

Openness and Confrontation

High performing people are passionate about their work and want to confront the issues that are preventing development and success. Are you confronted by your team about performance? How open are the team about shortcomings?

Support and Trust

Does your team feel supported? Is there trust within the group and with the manager? Are the five pillars of trust present and what areas of development are needed?

Co-operation and Conflict

This seems a contradiction, however high performing teams have high levels of both. Most people only think of conflict as destructive, but conflict can be highly creative when channelled in the correct ways and times.

Sound Procedures

Are your processes and procedures appropriate and help individuals and teams succeed, or do they get in the way of performance? How do you know?

Appropriate Leadership

We lead people appropriately when the two dimensions of leadership are considered: The Competency and Commitment of the team. Most teams perform moderately due to the lack of appropriate leadership. Use a range of leadership approaches to get the very best from your team.

Regular Review

How often do you review team performance as a team? High performers do this regularly and frequently too. Not having the time to review performance is just an excuse that mediocre managers use to cover for poor performance.

Individual Development

Teams are only as good as the individuals within them. Managing this talent requires commitment and resources of time and money. Great leaders always have time to develop people.

Sound Inter-group Relations

Managing relationships within the team can be complex and feel unrewarding. Managers feel under pressure to focus on the work and many consider personal relationship “issues” a personal and private matter. This can be a fatal error regarding team performance. Our relationships at work are vital to our success. Beyond the numbers, it is the quality of our relationships that count.

Good Communications

What is “good” communications? How will you know when communication is or isn’t working? How can we measure communication in a team? These are great questions and they can be answered through regular testing and measuring the right areas.

Getting great teamwork is an on-going process. These building blocks will give you a great start.

#communication #motivation #customerservice #Teamwork #productivity #leadership

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