The Outstanding Team Leader Programme

Service Description

Week 1 Module 1 Module 1 Starts 09.11.20 Leadership Skills Contents: 1. Leadership Vs Management: The Difference 2. The Skills of an Effective Leader 3. Managing Your Time Effectively 4. Time & Priority 5. Effective Delegation Skills  6. Your Leadership Style  7. Action Planning Action Planning Week 2 Module 2 Starts 11.11.20 Team Building Contents: 1. What is a Team? 2. The Skills of Team Building 3. Your Team Charter 4. Measuring your Team's performance 5. Your Team Profile 6. The dysfunctions of a team 7. The Characteristics of a High Performing Team 8. Action Planning Week 3 Module 3 Starts 18.11.20 Performance Management Contents * What performance management is and isn't * The art of motivation * The skills of performance management * The 3 Stages of an effective performance review * Giving effective feedback * Listening for results The principles of persuasion & influence Action Planning Week 4 Module 4 Starts 25.11.20 Communication Skills Contents: 1. What communication really is 2. The Barriers to Communication 3. Presenting With Power 4. Composing Your Presentation 5. Dealing with Nerves 6. Being persuasive 7. Delivering with Style 8. Action Planning Module 5 Starts 02.12.20 Conflict Management Contents: 1. What is Conflict? 2. Essential Communication Skills 3. The 3 V's of Communication 4. Who are our Most Difficult People 5. The 4 Most Difficult Types  6. The 4 Behaviours that get results 7. Listening  8. Action Planning

Cancellation Policy

You can reschedule up to 48hrs before the event. We do not give credits or refunds unless cancelled within 24 hrs of booking.

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